{"version":"https://jsonfeed.org/version/1","title":"Dr. Summer Miller","home_page_url":"https://drsummermiller.com","description":"Dr. Summer Miller","author":{"name":"Dr. Summer Miller"},"items":[{"id":"https://drsummermiller.com/writing/f/what-people-actually-need-from-leaders-during-uncertainty","html_content":"<img src=\"https://img1.wsimg.com/isteam/ip/26c246c0-d2dd-493f-8b1f-5b703537dd20/getty-images-1SurV9kKLE4-unsplash.jpg\"/><p>When things get uncertain, most leaders want to make people feel like everything is under control, even when it isn't. That instinct is understandable, but it's also usually wrong.</p>","url":"https://drsummermiller.com/writing/f/what-people-actually-need-from-leaders-during-uncertainty","title":"What people actually need from leaders during uncertainty","summary":"When things get uncertain, most leaders want to make people feel like everything is under control, even when it isn't. That instinct is understandable, but it's also usually wrong.","date_modified":"2026-10-21T12:30:00Z"},{"id":"https://drsummermiller.com/writing/f/doing-something-because-you-should-has-a-shelf-life","html_content":"<img src=\"https://img1.wsimg.com/isteam/ip/26c246c0-d2dd-493f-8b1f-5b703537dd20/blob-2f4ec83.png\"/><p>Not all commitment to change looks the same, even when it produces the same surface behavior. Some people move forward because they feel obligated to. Some move forward because they're worried about what happens if they ...</p>","url":"https://drsummermiller.com/writing/f/doing-something-because-you-should-has-a-shelf-life","title":"Doing something because you 'should' has a shelf life","summary":"Not all commitment to change looks the same, even when it produces the same surface behavior. Some people move forward because they feel obligated to. Some move forward because they're worried about what happens if they ...","date_modified":"2026-09-15T17:00:00Z"},{"id":"https://drsummermiller.com/writing/f/why-clarity-is-the-first-thing-people-need-during-change","html_content":"<img src=\"https://img1.wsimg.com/isteam/ip/26c246c0-d2dd-493f-8b1f-5b703537dd20/People%20with%20roadmap.jpg\"/><p>Most change communication answers one question: what's changing. It rarely answers the question people actually need answered: what does this mean for me, and what do I do now?</p>","url":"https://drsummermiller.com/writing/f/why-clarity-is-the-first-thing-people-need-during-change","title":"Why clarity is the first thing people need during change","summary":"Most change communication answers one question: what's changing. It rarely answers the question people actually need answered: what does this mean for me, and what do I do now?","date_modified":"2026-08-18T17:00:00Z"},{"id":"https://drsummermiller.com/writing/f/why-good-intentions-arent-enough-when-leading-change","html_content":"<img src=\"https://img1.wsimg.com/isteam/ip/26c246c0-d2dd-493f-8b1f-5b703537dd20/Concerned-reflective%20leader.jpg\"/><p>It started with a meeting request.</p>","url":"https://drsummermiller.com/writing/f/why-good-intentions-arent-enough-when-leading-change","title":"Why good intentions aren't enough when leading change","summary":"It started with a meeting request.","date_modified":"2026-07-28T17:00:00Z"},{"id":"https://drsummermiller.com/writing/f/why-the-first-step-in-solution-design-isn%E2%80%99t-design","html_content":"<img src=\"https://img1.wsimg.com/isteam/ip/26c246c0-d2dd-493f-8b1f-5b703537dd20/Blueprint%20collaboration.jpg\"/><p>When someone asks you to build a solution, the instinct is to assess what you know, draw on what’s worked before, and start shaping an answer to the problem in front of you. For experienced practitioners, this feels natu...</p>","url":"https://drsummermiller.com/writing/f/why-the-first-step-in-solution-design-isn%E2%80%99t-design","title":"Why the first step in solution design isn’t design","summary":"When someone asks you to build a solution, the instinct is to assess what you know, draw on what’s worked before, and start shaping an answer to the problem in front of you. For experienced practitioners, this feels natu...","date_modified":"2026-07-07T17:00:00Z"},{"id":"https://drsummermiller.com/writing/f/how-to-ask-honest-questions-when-the-stakes-feel-high","html_content":"<img src=\"https://img1.wsimg.com/isteam/ip/26c246c0-d2dd-493f-8b1f-5b703537dd20/Discovery%20interview.jpg\"/><p>I walked into a struggling department knowing one thing before I asked a single question: the people I was about to interview were nervous.</p>","url":"https://drsummermiller.com/writing/f/how-to-ask-honest-questions-when-the-stakes-feel-high","title":"How to ask honest questions when the stakes feel high","summary":"I walked into a struggling department knowing one thing before I asked a single question: the people I was about to interview were nervous.","date_modified":"2026-06-09T17:00:00Z"},{"id":"https://drsummermiller.com/writing/f/why-expertise-alone-won%E2%80%99t-make-you-a-strategic-partner","html_content":"<img src=\"https://img1.wsimg.com/isteam/ip/26c246c0-d2dd-493f-8b1f-5b703537dd20/getty-images-44lvlywqIuo-unsplash.jpg\"/><p>Early in my career, a client asked me to work with his management team on talent assessment and calibration, which was intended to serve as the foundation for intentional development and succession planning.</p>","url":"https://drsummermiller.com/writing/f/why-expertise-alone-won%E2%80%99t-make-you-a-strategic-partner","title":"Why expertise alone won’t make you a strategic partner ","summary":"Early in my career, a client asked me to work with his management team on talent assessment and calibration, which was intended to serve as the foundation for intentional development and succession planning.","date_modified":"2026-05-12T17:00:00Z"},{"id":"https://drsummermiller.com/writing/f/why-ai-resistance-is-a-brain-response-not-a-character-flaw","html_content":"<img src=\"https://img1.wsimg.com/isteam/ip/26c246c0-d2dd-493f-8b1f-5b703537dd20/Woman%20using%20phone.jpg\"/><p>We often talk about AI adoption as if it’s a technical, skills, or productivity shift. But for many people, especially those whose value has been shaped over decades of experience, AI represents something much more perso...</p>","url":"https://drsummermiller.com/writing/f/why-ai-resistance-is-a-brain-response-not-a-character-flaw","title":"Why AI resistance is a brain response, not a character flaw","summary":"We often talk about AI adoption as if it’s a technical, skills, or productivity shift. But for many people, especially those whose value has been shaped over decades of experience, AI represents something much more perso...","date_modified":"2026-02-12T18:00:00Z"},{"id":"https://drsummermiller.com/writing/f/solving-the-wrong-problem-a-common-trap-and-how-to-avoid-it","html_content":"<img src=\"https://img1.wsimg.com/isteam/ip/26c246c0-d2dd-493f-8b1f-5b703537dd20/Solution%20jumping.png\"/><p>When something isn’t working, our instinct is to jump to a solution. We brainstorm fixes, roll out changes, and move on, hoping the next idea will stick.</p>","url":"https://drsummermiller.com/writing/f/solving-the-wrong-problem-a-common-trap-and-how-to-avoid-it","title":"Solving the wrong problem: A common trap (and how to avoid it)","summary":"When something isn’t working, our instinct is to jump to a solution. We brainstorm fixes, roll out changes, and move on, hoping the next idea will stick.","date_modified":"2025-10-31T17:00:00Z"},{"id":"https://drsummermiller.com/writing/f/whats-true-when-we-are-at-our-best","html_content":"<img src=\"https://img1.wsimg.com/isteam/ip/26c246c0-d2dd-493f-8b1f-5b703537dd20/lilartsy-333oj7zFsdg-unsplash.jpg\"/><p>Have you ever wondered what the secret to your success might be?</p>","url":"https://drsummermiller.com/writing/f/whats-true-when-we-are-at-our-best","title":"What's true when we are at our best?","summary":"Have you ever wondered what the secret to your success might be?","date_modified":"2025-03-27T17:00:00Z"},{"id":"https://drsummermiller.com/writing/f/why-duty-and-compliance-dont-lead-to-change-success","html_content":"<img src=\"https://img1.wsimg.com/isteam/stock/YoO1DDq\"/><p>Imagine two people facing the same change in the same company. They share the same leader, team, and work environment. The first person does only what is asked of them. The second person does the same but also actively s...</p>","url":"https://drsummermiller.com/writing/f/why-duty-and-compliance-dont-lead-to-change-success","title":"Why duty and compliance don't lead to change success","summary":"Imagine two people facing the same change in the same company. They share the same leader, team, and work environment. The first person does only what is asked of them. The second person does the same but also actively s...","date_modified":"2024-09-11T17:00:00Z"},{"id":"https://drsummermiller.com/writing/f/reframing-change-building-resilience-for-continuous-growth","html_content":"<img src=\"https://img1.wsimg.com/isteam/ip/26c246c0-d2dd-493f-8b1f-5b703537dd20/li-yang-_vPCiuXL2HE-unsplash.jpg\"/><p>The pressure of change can feel unrelenting. It can seem like we're underwater, holding our breath, trying to keep from drowning. We hope we'll eventually come up for air and take a long-deserved break. But that's not wh...</p>","url":"https://drsummermiller.com/writing/f/reframing-change-building-resilience-for-continuous-growth","title":"Reframing change: Building resilience for continuous growth","summary":"The pressure of change can feel unrelenting. It can seem like we're underwater, holding our breath, trying to keep from drowning. We hope we'll eventually come up for air and take a long-deserved break. But that's not wh...","date_modified":"2024-06-24T17:00:00Z"}]}